Judifree Terms and Conditions – Complete Guide to Using Our Platform

1Acceptance of Terms

This document contains the terms and conditions governing the use of the judifree platform, including the website, mobile app, games, financial services and all other features provided by judifree.

By accessing or using the judifree platform in any form, you agree that:

• You have fully read and understood these Terms and Conditions and the judifree Privacy Policy.
• You agree to be bound by all provisions contained in this document.
• You have the legal capacity to enter into a binding agreement.
• Continued use of the judifree platform following any amendments to the terms will be deemed as acceptance of the updated terms.

2Account Eligibility

Judifree only permits individuals who meet all of the following eligibility requirements to register and use the platform:

• Age Requirement: You must be at least 18 years of age or have reached the legal gambling age in your jurisdiction of residence, whichever is higher.
• Location: You must not be located in a jurisdiction that prohibits or restricts online gambling while using the judifree platform.
• One Account Only: Each individual is only permitted to hold one judifree account. Registration of multiple accounts by the same individual is strictly prohibited and may result in suspension of all related accounts along with a freeze on balances.
• Non-judifree Staff: judifree staff, contractors, business partners and their immediate family members are not permitted to create accounts as regular members.
• Mental Capacity: You must have full mental capacity to make financial decisions consciously and responsibly.

Judifree reserves the right to request identity verification documents (KYC) at any time to confirm your eligibility. The KYC process is conducted through secure channels and your information is fully protected by 256-bit SSL encryption.

3Registration & Account Management

When registering a judifree account, you are required to:

• Providing accurate, true and complete information including your full name, date of birth, email address and phone number.
• Updating your account information should there be any changes to your personal details.
• Do not use another person's identity or false information during registration.
• Setting a strong and unique password for your judifree account.

Judifree reserves the right to freeze or close any account found to contain incorrect, misleading, or false information without prior notice. Any balance in the affected account may be frozen pending completion of an investigation.

4Deposits & Payment Methods

Judifree accepts deposits via a wide range of payment methods that are safe and convenient for Malaysian players:

• DuitNow (online banking and digital wallets)
• FPX (Financial Process Exchange) — supports all major Malaysian banks
• Touch 'n Go eWallet
• GrabPay
• Boost
• Local bank transfer

All deposits are processed in Malaysian Ringgit (MYR) and credited to your judifree account promptly. judifree does not charge any processing fees for standard deposits, although your payment service provider may apply their own charges.

• The minimum deposit is subject to the current limits set and can be reviewed in your account settings.
• Judifree reserves the right to decline or reverse any deposit suspected of being linked to fraudulent activity or money laundering.
• Deposited funds must come from a legitimate source and belong to you personally. judifree strictly prohibits the use of third-party credit or debit cards.

5Withdrawal of Winnings

Judifree processes winning withdrawals swiftly and transparently. Below are the withdrawal terms and procedures you need to know:

• Withdrawals can only be made to the same payment method used for the deposit, except in certain circumstances approved by the judifree finance team.
• The KYC verification process must be completed before the first withdrawal can be processed.
• Judifree reserves the right to request additional documents to verify identity and source of funds before approving withdrawals that exceed a certain amount.
• Withdrawal processing times are typically within the timeframe stated on the platform's withdrawal page — subject to the payment provider's processing times.
• Any withdrawal attempt involving suspicious activity or a breach of these terms may be placed on hold until the investigation is concluded.

6Bonuses & Promotions

Judifree offers a variety of bonuses and promotions to members from time to time. Each promotional offer has its own terms and conditions clearly stated on the relevant promotions page. The general terms applicable to all judifree bonuses are as follows:

• Each bonus may only be claimed once per individual, household, IP address, device, or shared bank account number.
• Bonuses are non-transferable and cannot be directly converted to cash without fulfilling the specified wagering requirements.
• Judifree reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
• Any attempt to abuse the bonus system — including but not limited to the use of multiple accounts, low-risk wagering to meet requirements, or coordination with other members — will result in bonus cancellation and possible account closure.
• Wins from free spins are subject to the maximum win cap set for each promotion.

7Game Rules

All games available on the judifree platform are operated in accordance with the respective game rules set by the relevant game providers. judifree uses a Random Number Generator (RNG) that has been independently audited by international certification bodies to ensure the fairness of every game outcome.

• Game outcomes are final and cannot be disputed once a round has ended, unless there is clear evidence of a technical failure that affected the integrity of the game.
• In the event of a technical disruption during a gaming session, judifree will review the game records and take appropriate action based on fair policies.
• The use of any unauthorized automation software, bots, scripts, or other assistive tools is strictly prohibited and may result in immediate account closure.
• Judifree reserves the right to void any bets or rounds found to involve fraud, manipulation, or a breach of game rules.

8Account Security

You are solely responsible for maintaining the security of your judifree account login credentials. This includes:

• Do not share your username, password, or account information with anyone, including family members.
• Using a strong and unique password that is not used on any other platform.
• Enabling two-factor authentication (2FA) available in your account security settings.
• Log out of your account after each session, especially when using a shared or public device.
• Report any suspicious activity or unauthorised access to the judifree support team immediately.

Judifree will not be held responsible for any losses arising from a member's negligence in safeguarding their login credentials. That said, the judifree security team continuously monitors accounts to detect any unusual activity and will take immediate action when necessary.

9Responsible Gaming

Judifree is deeply committed to promoting responsible gaming. We believe that gambling should be an enjoyable form of entertainment, not a source of financial or emotional stress.

• Judifree provides self-control tools including deposit limits, wagering limits, session time limits, temporary breaks, and long-term self-exclusion.
• Members showing signs of problem gambling will be proactively contacted by the judifree team and offered appropriate support.
• Self-control tools can be activated at any time via account settings and typically take effect immediately.
• Judifree strictly enforces a youth protection policy — a rigorous KYC system ensures that no individual under the age of 18 can access real-money games.

For more information about the judifree responsible gaming program, please visit the Responsible Gaming us.

10Account Suspension & Closure

Judifree reserves the right to suspend or close any member's account for the following reasons:

• Violation of any part of these Terms and Conditions.
• Fraud, money laundering, or any other illegal activity.
• Use of multiple accounts or abuse of the bonus system.
• Providing false information during registration or the KYC process.
• Use of unauthorized bot software or automation tools.
• Attempts to hack, exploit, or disrupt judifree systems.

Members may also close their own account at any time by contacting the judifree support team. Any valid balance remaining in the account will be processed for withdrawal subject to all applicable withdrawal terms and conditions.

11judifree Liability Limits

To the extent permitted by applicable law, judifree shall not be liable for:

• Any financial losses incurred as a result of gaming activity on the judifree platform.
• Service disruptions caused by factors beyond our control, including internet infrastructure failures, power outages or extraordinary events (force majeure).
• Indirect, consequential or punitive losses or damages arising from the use of the judifree platform.
• Actions or omissions by third-party payment service providers that cause transaction delays or failures.

12Amendment of Terms and Conditions

Judifree reserves the right to amend, modify, or update these Terms and Conditions at any time at judifree's sole discretion. Amendments shall take effect upon publication on this page.

We will endeavour to notify members of significant amendments via:

• Pop-up notification on the judifree platform upon your next login.
• Email notification to the address registered in your account.
• Update the "Last Updated" date at the top of this page.

Continued use of the judifree platform after any amendments to the terms constitutes full acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and withdraw any valid balance.